Policy
Privacy Policy
Your information, handled with care.
VARNINI® is a brand of SellnShip Solutions Private Limited. This Privacy Policy explains how we collect, use, share, retain and protect personal information when you interact with VARNINI® through our website, enquiries, WhatsApp, email, Studio appointments, orders and customer support.
Information We Collect
Depending on how you interact with VARNINI®, we may collect:
- Contact details such as name, phone, email and delivery/billing address.
- Enquiry and preference information such as products of interest, appointment preferences, required dates and information voluntarily shared.
- Order information such as selected products, customisation requirements, measurements voluntarily provided where relevant, billing/delivery details and order history.
- Transaction information such as payment status, transaction references and related records.
- Communication information such as messages, enquiries and customer-support correspondence.
- Website information such as technical or usage information collected through website/service providers, where applicable.
We collect information relevant to the purpose for which you provide it.
How We Use Your Information
- respond to enquiries and provide product guidance;
- process, customise and fulfil orders;
- arrange Studio appointments;
- coordinate payments, shipping and delivery;
- provide customer care and after-sales support;
- manage returns, refunds or grievances where applicable;
- maintain accounting, tax, legal and other required business records;
- operate, secure and improve website/services; and
- send VARNINI® updates/invitations where chosen or otherwise permitted.
Sharing & Service Providers
We may share relevant information with service providers where needed to operate VARNINI® and provide the service you request. These may include providers supporting payments, shipping and delivery, website and technology services, communications, customer support, accounting, legal or compliance services.
Information may also be disclosed where required by applicable law, legal process or a competent authority.
VARNINI® does not sell your personal information.
Marketing Choices
Where you choose to receive VARNINI® updates, we may use the contact details you provide to share collection news, previews, Studio invitations and other relevant brand communication.
You can opt out of promotional communication at any time using the unsubscribe or contact option provided. Communication necessary to manage an enquiry, appointment, transaction or order may continue where needed to provide the service you requested.
How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purpose for which it was collected and for applicable operational, accounting, tax, legal, dispute-resolution and record-keeping requirements.
When information is no longer required for the relevant purpose and there is no applicable requirement to retain it, it will be handled in accordance with applicable data-protection requirements.
Your Rights & Choices
Subject to applicable law, you may contact VARNINI® to request information about personal data being processed; request correction or updating; request erasure where applicable; withdraw consent where processing is based on consent; change marketing preferences; raise a privacy-related grievance; or exercise other rights available under applicable law.
We may ask for information reasonably necessary to verify the person making a request.
Children’s Privacy
VARNINI® products and services are primarily intended for adults. Where personal information relating to a child is processed, it will be handled in accordance with applicable requirements, including relevant parental or lawful-guardian consent requirements.
Security
We use reasonable administrative, technical and organisational safeguards appropriate to our operations to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
Privacy Questions & Grievances
VARNINI®
A brand of SellnShip Solutions Private Limited
FF, SCO 97, Sector 44-C
Chandigarh – 160047, India